In a report tabled in Parliament last week, the panel noted that despite mechanisms put in place, the Civil Aviation Ministry's role in containing the discourteous, rude, arrogant and aggressive behaviour of airlines staff with passengers is far from satisfactory.
from Top Business News- News18.com http://bit.ly/2QX5pev
from Top Business News- News18.com http://bit.ly/2QX5pev
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